Behind the scenes Whale employees 150 people, from our test laboratory, to quality department to production and despatch, we are focussed on offering best in class service and quality products to you. Here are a few key contacts.
Whale’s RV team is made up of a close knit group of technical engineering and commercial customer support staff. From our head office in Bangor Northern Ireland we constantly innovate to bring you the latest innovations in water and waste pump systems. Our customer support staff are available at Whale and out and about at caravan events and rallies to provide hands on assistance.
The team is led by Sarah Baird, RV commercial manager who ensures that the team are available to provide technical advice wherever our customers need us . Our design team develop easy to use products that ensure comfort and maximize space inside the vehicles.
A few words from Whale customers
Innovation through understanding your leisure needs
The result-New products to enhance your van experience
Meet Whale’s caravanners
For Water systems advice call +44 (0)28 9127 0531
For Heating systems advice call 0845 217 2933
We are currently training and developing our network of service engineers.
For information on Whale's service engineer network, please contact our Customer Support team heater specialists on 0845 217 2933 or complete this contact form
Whale Heater Support Centre
Propex Heating and Leisure Ltd
Second Avenue Business Park
Tel: +44(0)23 8052 8555
Fax: +44(0)23 8052 8800
In order to register for your FREE 3 year Heater Warranty, please complete all sections of the online form